Every cloud provider will tell you how great their hosting platform is and the benefits you gain after the migration, but that's where they stop. The maintenance (i.e Windows Updates, Anti-virus, Anti-spam, etc.) of your virtual systems is still on your shoulders. At Accessential, we take a different view: once you host in our "Healthcare Cloud", every single element of your IT becomes our responsibility.
We have built a "proCare" platform that has the intelligence for proactive monitoring and conducting of day-today peventive maintenance of your virtual infrastructure. Bundled with Anti-Virus/Anti-Spyware/Anti-Adware package and our 24x7x365 Live Help Desk, you will have the most reliable and secure environment that simply boosts your employees productivity.
Let us look at each of these components and their unique features more closely:
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| proCare Technology Platform learn more
The proCare Technology Platform provides a completely secured environment for monitoring virtual desktops and servers, and conducting preventive maintenance activities.
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Intelligent Agents learn more
The proCare Desktop Agents come pre-built with jobs to update Anti-Virus signatures, delete temp files, scan and remove Spyware, and much more.
Each of these is a pre-scheduled activity that is run automatically in low priority mode whenever the machine is available.
The proCare Server Agent is installed on a server. It runs automated processes and performs a self-check routine to determine what ports, services and processes are currently running on the machine. This information is analyzed carefully, and based on our knowledgebase, policies are applied to monitor the server.
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| Unlimited Phone Support | |
| Unlimited Remote Control Support | |
| Emergency After Hours Support (10pm-8am EST. M-F, Sat/Sun) | |
| Toll Free Client Support Number | |
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| 24/7 NOC Preventive Maintenance Team learn more
Our Netword Operations Center (NOC), staffed 24x7, with more than 130 members, monitors and maintains preventive maintenance activities (Anti-Virus, Anti-Spyware and Software Patch Management).
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| Asset Management | |
| Anti-Spyware & Anti-Adware protection learn more | |
| Automated Desktop Optimization & Management | |
| Automated Server SNMP & POSIX Monitoring learn more
The proCare Server agent is able to remotely monitor and report SNMP information (e.g. device status, interface monitoring, % of errors, % of discards, port utilization, CPU utilization, memory utilization.) POSIX provides performance monitoring for Linux Red Hat.
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| Comprehensive Reporting learn more
The proCare platform provides a comprehensive reporting engine to capture information related to hardware and software inventory. It also provides executive reports detailing preventive maintenance activities such as patches applied, Anti-Virus updates done, Spyware instances removed, temp files deleted, etc.
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| Anti-Virus Software Management learn more | |
| Software & Security Patch Management learn more | |
| Anti-Virus Licenses | |
